At ladderfactory, we tirelessly strive to go the extra mile and make sure you’re always 100% satisfied with your order. With high-quality safe products, competitive prices, easy and secure payment methods and faster delivery – we’re pretty sure we’ll have you in awe of our customer service in no time.

If you still feel like we could do a bit more to meet your expectations, let our Customer Service team know. Email us at sales@ladderfactory.com, and we’ll get back to you as soon as we can with a refund, exchange, or even a gift just to ‘wow’ you with our services.

On-Call or On-site consultation conducted by trained staff

Our service:

  • Professional on call consultation from our team who have received comprehensive and current training.
  • Professional consultation at your work site conducted by our team who have received comprehensive and current training.

Advantages:

  • You will benefit from the extensive business and technical expertise of our staff.
  • Flexible appointment.
  • You will have all information regarding your industry and product segments relevant to you at a glance and be able to access additional product information at any time.
  • Quick consultation and problem resolution.